Session Capacity Utilized: The % of our 1,560 sessions/month capacity being used. (Goal: 96% by Q4) (Based on 10 psychologists, 6 sessions/day, 6 days/week)
Client Retention Rate:(Goal: 40% by Q3-4)
LTV: 1200-1500rs(Projected average revenue per client, based on 40% retention for 5 sessions)
GO TO MARKET STRATEGY
Our Strategy: Use a hybrid B2C and B2B model. Our GTM goal is to capture our full 1,560 session/month capacity with a balanced 40% (B2C), 30% EAP, and 30% SAP (B2B) client mix.
B2C Ignition (Q1): Launch online (Google/FB) and offline (“guerilla”) ad campaigns to acquire our first individual clients.
B2C Goal: Quickly establish our baseline KPIs (like the 3% conversion rate), build local brand awareness, and “warm up” the market.
B2B Foundation (Q2-Q3): Deploy our 4-person BDE team to secure EAP (corporate) and SAP (college) contracts.
B2B Focus: We will target 5-10 high-density partners (large universities, and mid-sized companies) to maximize leads per contract
The Flywheel Effect: As our B2B contracts go live, we gain access to thousands of students and employees, who become a massive, low-cost lead pool.
The CPL Drop: This influx of B2B leads dramatically drops our blended CPL (Cost Per Lead) from ₹10 in Q1 down to our target of < ₹2 by Q4.
The Result: This efficient, scalable model is how we will achieve our Q4 goal of 50,000 leads and 1,500 sessions per month.