Privacy Policy
Effective Date: 16th July, 2025
Platform: BringPeace.in

At Bring Peace, your privacy isn’t just a policy—it’s a promise. We understand the deeply personal nature of mental health and are committed to protecting the confidentiality of every individual who seeks our services. This Privacy Policy outlines how we collect, use, store, share, and safeguard your Personal Information when you access or engage with our platform. If any aspect of this policy does not align with the laws of your jurisdiction or your comfort, we recommend discontinuing use of the platform.

Definitions
“Bring Peace”, “we”, “our”, “us” refers to the mental health platform operated by [insert legal business entity name here], delivering wellness services under the brand name “Bring Peace.”

“You”, “your”, “user”, or “client” refers to any individual who uses or engages with our services via the website, mobile applications, or third-party partners.

“Platform” includes all digital properties under Bring Peace, such as the website, mobile apps, email communications, and web-based service interfaces.

“Mental Health Professional” means any therapist, psychologist, counselor, consultant, or expert affiliated with or delivering services through Bring Peace.

Nature of Services

Bring Peace offers mental health and wellness services to individuals and organizations. Our offerings may include, but are not limited to:

Online or in-person consultations with qualified mental health professionals in individual or group formats.

Self-guided assessments, wellness tools, and structured psychological tests.

Webinars, workshops, and psychoeducational content delivered by licensed professionals.

Encrypted messaging features for follow-ups and ongoing support.

Access to blogs, articles, tools, and digital programs aimed at improving emotional well-being.

Forums, user-generated content, and community discussions where applicable.

We retain the right to modify, add, or discontinue specific services or features without prior notification.

Consent
By choosing to use our platform and services, or by voluntarily sharing your personal data, you provide explicit consent for us to collect, store, process, transfer, and disclose your information in accordance with this Privacy Policy and applicable Indian data protection laws.

If the user is under the age of 18, consent must be provided by a parent or legal guardian. In such cases, we treat consent from the guardian as informed authorization for the processing of the minor’s data and for the provision of mental health services.

You may withdraw your consent at any time by writing to us at support@bringpeace.in. However, such withdrawal may limit or prevent your access to our platform and services.

Collection of Personal Information
We collect information directly from you, from third-party platforms through which you access our services, or from your employer/organization (if you’re using our services through a partnership program).

The information collected includes:

Full name, contact details (email, phone), emergency contacts.

Demographic details such as gender, age, location, and occupation.

Information about your mental health history, clinical assessments, therapy notes, feedback, or cancellations.

Communication records via email, phone, or platform interactions.

Device and usage data including IP address, browser type, and session activity.

This information helps us deliver personalized, safe, and high-quality care tailored to your needs.

Usage of Personal Information
Your Personal Information is used to:

Facilitate scheduling, follow-ups, and service delivery.

Personalize recommendations and care pathways.

Maintain internal records and professional documentation.

Improve our website, apps, services, and user experience.

Contact you regarding updates, changes, or support.

Conduct anonymized research and analytics.

Fulfill legal or compliance obligations under Indian law.

In some instances, anonymized data may be used to generate industry-level insights or inform mental health advocacy, but no such data will identify you personally.

Confidentiality and Information Sharing
All personal and clinical data is kept confidential unless required to be disclosed by law or in the interest of safety. Bring Peace and its affiliated professionals are ethically and legally obligated to breach confidentiality under the following circumstances:

If there is an imminent risk of harm to yourself or others.

If we become aware of abuse involving minors, elders, or disabled individuals.

If we are legally summoned or mandated by a government authority.

We maintain strict internal supervision among professionals to ensure coordinated and high-quality care. Information may be shared within a treatment team on a need-to-know basis to ensure clinical excellence.

Where required, information may also be shared with emergency contacts or other healthcare professionals, but only after obtaining your explicit consent, unless safety concerns override consent requirements.

Third-Party Services
We do not sell or rent your personal information to third parties. However, we may use third-party service providers for tasks such as hosting, analytics, communication, and data security. These partners are contractually obligated to maintain confidentiality and comply with privacy laws.

If you are accessing Bring Peace through a third-party platform or employer partnership, that entity may have access to limited usage-related information. Please consult the third party’s privacy policy for details.

Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, understand usage patterns, and improve our services. These may store your login preferences, browsing behavior, or session analytics.

You can disable cookies in your browser settings, but doing so may limit some features of our platform.

Log Data and Device Information
Our servers automatically collect certain technical data such as:

IP address

Device type and operating system

Browser version

Time spent on pages, clicked links, and search activity

Crash reports and error logs

This data is used strictly for technical performance, troubleshooting, and service improvement.

Updating or Deleting Your Data
You may request access to, correction of, or deletion of your data by emailing support@bringpeace.in. Some data, such as clinical records, may need to be retained for legal or professional standards for a specified duration.

Please note that withdrawal of consent or deletion requests may limit our ability to provide services and may not result in immediate erasure due to regulatory obligations.

Security Measures
We employ industry-standard administrative, technical, and physical security protocols to protect your data from unauthorized access, modification, disclosure, or destruction.

All communications are encrypted.

Video or audio therapy sessions are never recorded.

Wellness Professionals maintain session records confidentially under ethical standards.

That said, no digital platform can guarantee 100% security. Users are encouraged to avoid sharing sensitive details in public forums or unsecured channels. You are also responsible for securing access to your email and devices used to access our services.

Links to External Sites
Our platform may contain links to third-party websites or tools. We do not control, endorse, or assume responsibility for the content or practices of any third-party services. Users are advised to read the privacy policies of external websites before engaging with them.

Changes to the Policy
Bring Peace reserves the right to modify this Privacy Policy at any time. If there are significant changes, we will attempt to notify you via email or display a notice on our platform. Continued use of the platform after such changes implies acceptance of the updated policy.

Grievance Redressal
We are committed to resolving any concerns regarding your privacy and data usage. If you have a grievance or complaint, you may contact our Grievance Officer:

Grievance Officer
Email: Contact@bringpeace.in
We aim to respond to all formal complaints within 30 days.

Jurisdiction
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from this policy shall fall under the exclusive jurisdiction of the courts located in rajkot gujarat.

 Contact Us
For any queries or concerns about this Privacy Policy, feel free to reach us at:
contact@bringpeace.in
www.bringpeace.in